Hi, I'm interested in signing up for Virgin Media, I live in a block of six apartments, and the online checker tells me that 3 (two ground and one first floor) are in-service, and 3 (mine, first floor, and two top floor) are not.
This seems to be similar to the issues raised in these three posts:
Is there anyway that someone can help to fix this problem, arrange for a spotter to visit or otherwise? I tried the live-chat option on the website, but the operator was not interested in anything other than persuading me to fill out the default out-of-area interest form, with the vague promise that something might happen at some point in the future.
I have just moved to the property, and if nothing can be sorted soon I will have to sign up for regular much slower broadband with a different provider, almost all of which have an 18 or 24 month minimum contracts that I'd rather not enter into if there is a simple solution for getting Virgin!