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outside cable entry box

buzz1812
Joining in

on ‎16-12-2021 10:44

I called Virgin media today to report that the cover of the outside cable entry box, has disintegrated after many years. I was told that I would have to pay for the repair, I find that outrageous as it belongs to Virgin media and I have been a loyal customer for over 20 years. I am not going to pay for this repair20211216_102004-001.jpg

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2 REPLIES 2

Tudor
Very Insightful Person
Very Insightful Person

on ‎16-12-2021 11:17

You do not have to pay. 

Call Customer Services on 0345 454 1111/150 if you have a VM landline or wait a day or two for a VM staff member to get to your post.


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2
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buzz1812
Joining in
In response to Tudor

on ‎16-12-2021 11:39

Thank you I have finally managed to sort it out

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