Menu
Reply
gilders
  • 2
  • 0
  • 0
Joining in
527 Views
Message 41 of 46
Flag for a moderator

Re: no virgin media wall socket

Hi Martin,

Thanks for replying.

Engineer came yesterday and I'm up and running now.

0 Kudos
Reply
Ryan_N
  • 3.24K
  • 141
  • 274
Forum Team
Forum Team
500 Views
Message 42 of 46
Flag for a moderator

Re: no virgin media wall socket

Thank you for updating the thread with that 🙂 

 

Cheers, 

Ryan. 



Ryan_N- Forum Team


New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
Reply
Slayne99
  • 1
  • 0
  • 0
Joining in
255 Views
Message 43 of 46
Flag for a moderator

Re: no virgin media wall socket

The same issue is happening to me- just received my QuickStart kit for Hub 3 but can find no Virgin Media wallsocket and only have a virgin media Ethernet port in my wall. 

Please help ASAP as I need to start WFH.

0 Kudos
Reply
Ilyas_Y
  • 530
  • 14
  • 58
Forum Team
Forum Team
231 Views
Message 44 of 46
Flag for a moderator

Re: no virgin media wall socket

Hey there @Slayne99, thanks for reaching out to us and a warm welcome to the Virgin Media forums page!

I'm sorry to hear about the issues you're having with the installation.
I will be able to assist you in getting this sorted out.
I will send a private message - watch out for the purple envelope 🙂

Kind regards.

Ilyas - Forum Team


New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
Reply
Andreea_42
  • 3
  • 0
  • 0
Joining in
115 Views
Message 45 of 46
Flag for a moderator

Re: no virgin media wall socket

Hello! I just received the package from virgin media yesterday, but in the house where I live, there is no outlet with what I received!

0 Kudos
Reply
Natalie_L
  • 4.65K
  • 185
  • 372
Forum Team
Forum Team
83 Views
Message 46 of 46
Flag for a moderator

Re: no virgin media wall socket

Hi Andreea_52, 

Thanks for posting and our apologies for any delays with the set up of your new equipment. 

I have gone ahead and responded to your thread here to assist you further. 

Speak soon,

 

Nat
0 Kudos
Reply