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kendimatteoross
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my engineer didn't show up

had an appointment set between 8am and 1pm. No one came.

Day 8 if being a virgin media customer. No service at all since joining.

 

what should I do?

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David_Bn
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Re: my engineer didn't show up

Thanks for your post and a very warm welcome to you @kendimatteoross!

We're terribly sorry to hear of the engineer not showing up for the appointment

Check out the purple envelope in the top right corner for a private message from me

Kindest regards,

David_Bn 

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-tony-
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Alessandro Volta
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Re: my engineer didn't show up


@kendimatteoross wrote:

had an appointment set between 8am and 1pm. No one came.

Day 8 if being a virgin media customer. No service at all since joining.

 

what should I do?


if it was not cancelled because of an area fault then you are due compensation of [afaik] £25 - not sure how you register for it - take it up with staff when you reply to the PM you are being sent

____________________

Tony.
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carl_pearce
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Re: my engineer didn't show up

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