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moving house friday

hi im moving into a new house on friday and the prev tennant had virgin. I have been with virgin over 12 years. how do i get in touch with virgin to tell them of my new address and that i want them to switch on virgin at my new address? I plan on taking my router with me. 

any suggestions? 

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Re: moving house friday

You need to give 30 days notice of change of address. You can take your Hub with you but it will not work there until Virgin have changed your contract and activated it at the new location.

 

https://www.virginmedia.com/help/moving-home-faqs

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Re: moving house friday

Hi bigfuz78,

 

Thanks for your post. 

 

I hope some of the details jpeg1 has provided have helped 🙂 

 

 

You can speak to our movers team via text on 07533051809 and they'll be able to get you all set up ready for moving.

 

Good luck with the move!

 

Thanks

 

Melissa 

 

 

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