link new account number to email registered.
Please could one of the forum team contact me via PM.
I am posting here on behalf of my mother. I have authorization to speak and deal with the account.
My mother has recently moved house. the old address is canceled. the new address is up and running/connected.
My mothers VM account is no longer displaying the package details. the new account contract/number needs linking to her email/account (I cant re-register with the same email).
Sorry for the delay in getting back to you from your post on Monday.
I'm glad to hear that everything is sorted, please let us know if you need anything else 🙂