I would like to know if anyone would be able to help me with this, as my internet is dropping every day, at random intervals for the past 6 months, and it's starting to be very frustrating.
I had 2 engineers , they replaced everything, wires, router, did something to the virgin box on the street, and yet the internet is still dropping.
The router seems to be restartging by itself, and this are the values that I can get from the network status:
Cable Modem StatusItem Status Comments
Downstream bonded channels
Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors
Primary Downstream Service Flow
Primary Upstream Service Flow
Time Priority Description
Thanks for the post Emilc and welcome to our community.
We can see some T3 errors showing so we've booked an engineer appointment with the forum information.
You can see the details for the appointment as well as reschedule if needed on your online account.