Virgin Media Community

[AdamaB]

Hi there, I was meant to have my broadband installed yesterday but without any communication no-one turned up.  On the app, I then saw I had a Service Request booked for tomorrow.   I presumed this is the re-scheduled installation, which I have moved to next Saturday.

a. Can you confirm that it is the installation I have re-scheduled?

b. How do I get a communication that the installation is going/ not going to happen?  I don't want to wait in for nothing again.

Thanks

[Nick451]

hi this is nick451
this must have been a last minute change im sorry that no one contacted you we have had lots of changes in relation to what jobs we can attend but it is good that you could reschedule.

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