Menu
Reply
d12
  • 1
  • 0
  • 0
Joining in
91 Views
Message 1 of 2
Flag for a moderator

failed installation and hanging up

I was meant to have my internet installed today, however the engineer has not turned up and I have had no contact. After over an hour on hold I got in touch with someone, who took some details and then hung up. 

What the hell is going on? How do I get support? Obviously calling doesn't appear to be an option? Anyone got any suggestions?

0 Kudos
Reply
Christy_D
  • 1.28K
  • 187
  • 211
Forum Team
Forum Team
85 Views
Message 2 of 2
Flag for a moderator

Re: failed installation and hanging up

Good Evening

Sorry to hear that you have missed your installation

Let me check this for you, I'll pop you a private message to take some details

Thanks

Christy

 


Here to help! I'm a technician helping out whilst working from home. Find out more


0 Kudos
Reply