on 18-07-2022 14:35
Can anyone advise how to get my box replaced. Following an upgrade it won't close and is exposed to the elements.
on 18-07-2022 15:29
Call Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post.
on 20-07-2022 15:40
Hi there RichT22.
Thanks for posting to our forum page, we're sorry to see that the street equipment is damaged and thanks for providing a picture.
In order to help further and send the right personnel to fix this, I will send you a PM shortly here.
Please check the top-right corner of our forum and you should see a purple envelope. Click this and you'll see my message.
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