Virgin Media Community

[sheikyormunny]

ok wifi all good , no issues, but i plugged a cat 8 brand new cable into the ethernet socket on the back of the hub 4 and the other end i have going into an 8 port switch , the ethernet is connected but no internet over the ethernet is active , how do i make it live ?, been on this for hours now...

[-tony-]

wifi good says you are in router mode so lan ports should work - remove the switch and just try one device wired - if that works its obviously the switch if it does not work try a different lan cable after that if it does not work do a full reset

if all that fails it suggests the hub is faulty

[legacy1]

Test the switch with two PC with static IP's and ping each other allowed by the firewall. If it works you need a router with 1Gb ports then put hub in modem mode.

[sheikyormunny]

ok update , i took it out of the switch and put it direct to my archer d9 router , and then come from the router to the switch and that works , internet over ethernet ok, but i didnt want to have the router there, i just wanted it direct into the switch ,when i put it direct to the switch from the hub , it just says unidentified network , no internet ????

[sheikyormunny]

no idea what you are talking about there buddy , or how to do what you suggest, im a network beginner

[legacy1]

switch works so you need to use a router with it and hub in modem mode

[sheikyormunny]

ah ok , so i still need the extra router there , so to confirm, i cannot just add an extra 5 port switch direct to the virgin hub while its in router wifi mode ?

and also if i switch it in modem mode , is it the case i can only use one of the ports from the back of the virgin modem as i seem to have read somewhere before , and witch one is it ? or can i use any of them ?

[legacy1]

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@sheikyormunny wrote:

ah ok , so i still need the extra router there , so to confirm, i cannot just add an extra 5 port switch direct to the virgin hub while its in router wifi mode ?

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Well your tests seem to show that

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@sheikyormunny wrote:

and also if i switch it in modem mode , is it the case i can only use one of the ports from the back of the virgin modem as i seem to have read somewhere before , and witch one is it ? or can i use any of them ?

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yes only one works any one and locks to a single source MAC

[-tony-]

why does he need a second router to solve the problem - i agree it will improve the wifi but if the hub ports are not working that should be resolved before spending on a router

your mantra of modem mode and a router with one gig ports is tiresome and is not the answer to the problem - it is AN answer but is wrong initially

[-tony-]

why does he need a second router to solve the problem - i agree it will improve the wifi but if the hub ports are not working that should be resolved before spending on a router

your mantra of modem mode and a router with one gig ports is tiresome and is not the answer to the problem - it is AN answer but is wrong initially