Virgin Media Community

[jurgo]

4 days agto I've done a virgin contract starting the 3d of september (which is tomorrow)
I'm supposed to receive my virgin router , but till now I didn't received any confirmation email about the delivery. 

How can I check the delivery?
 

[VM-Jon]

Hi @jurgo 

Thank you for reaching out to us here, welcome to the community.

Please accept our apologies for the difficulties you are having, I would like to take a look at this for you and see what I can do to help. In order to do so I will need a little bit more detail so I will send you a private message.

Thank you

Jon

[jurgo]

hello, thanks for responding. 
I've responded to your private message