Would anyone know if there is a charge from Virgin to repair our damaged cable at the front garden of the property. We have lost all connectivity because of that.
Thank you in advance,
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This will require an engineer out to complete the repair which will be free.
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Hello, I have sent you a PM regarding your query.
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Hi there, the answer is no,accidents happen all servicing and the likes are FREE with Virgin,you would have to get a service call booked though for this to be corrected.
hope this helps,Mike.