cancel
Showing results for 
Search instead for 
Did you mean: 

damage to concrete protecting cable entering house

simonclement345
Joining in

Hi

We have quite a bit of damage to the concrete which covers main broadband cable entering our property. It is an old installation  > 20 years, and the cable goes to an old brown telewest box. 

I think the concrete has eroded over the years - perhaps due to frost damage and the cable is now visible. I do want this repaired but wondered who is responsible for the cable installation - is it VM as it is their cable, or myself as the home owner ?1686511702348.jpg1686511702339.jpg

 

1 REPLY 1

Travis_M
Forum Team (Retired)
Forum Team (Retired)

Hi @simonclement345 

 

Thanks for posting on our community forum and sorry to hear about the issue with the cable.

 

I'll drop you a private message now to confirm some more details to look at getting this resolved for you, keep an eye on your inbox for a message from myself.

 

Regards

Travis_M
Forum Team

New around here? Check out the do's and don'ts, in our Community FAQs