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hisaam786
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cant register my virgin mobile account

i received my phone yesterday with my virgin mobile sim. i've been trying to register for my virgin mobile account but on the security details it will not let me complete the registration. im filling in everything correctly but it will not accept and ive even tried to call carphone warehouse and i keep on getting put through to customer service and when i explain to them the problem i just get cut off.

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Emma_C
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Re: cant register my virgin mobile account

Hi Hisaam786, 

Thanks for your post and welcome to our community. 

Very sorry to hear you're having some issues setting up your online account, this isn't good. 

 

I'm keen to help with this so I'm going to pop you a personal message and take some details so we can get the ball rolling. 

I look forward to hearing back from you soon. 

 

Emma_C - Forum Team
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