Hi StuB2,
You should be able to log into My Virgin Media at the top of the page, or via the app and cancel the appointment from there.
my-virgin-media-app-tracking-appointments
You should also receive a text message confirming the appointment which you can respond to and cancel it.
Dave
The Service you do for others is the rent you pay for your room here on Earth - Muhammad AliI don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge. Learn more
Problem solved? Click to mark as a Helpful Answer, or use Kudos to say thanks
The do's and don'ts. Keep the community welcoming for all.
Follow the house rules