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Austin03
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both neighbours have or can get Virgin but not me!

One of my neighbours has Virgin and the other can get it when i go to the Virgin site. I'm same postcode, in a house same side of the street and the pavement that the cables were laid and I am unable to get service. I have direct access to the street and am actually a lot closer to the street than the neighbour that has service from Virgin. When I call Virgin get same message every time that could be all capacity is being used but as a check my surrounding addresses in area seems only a couple are on Virgin. 

I'm coming to my current contract end and really want to get fibre broadband and want to verify that its not a system issues that's stopping me signing up before i sign up to another provider again. 

Thanks

Austin03

 

 

 

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VM-Jon
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Re: both neighbours have or can get Virgin but not me!

Hi there,

let me take a look for you, I will send you a private message shortly for some details

Jon


Here to help! I'm an install manager helping out whilst working from home. Find out more


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