Menu
Reply
Edytapsz
  • 1
  • 0
  • 0
Joining in
197 Views
Message 1 of 4
Flag for a moderator

book a engineering

Hi, I just moved to new home. When I ordered a Quick start pack it says that I'm already connected in my new home so so can use a quick start. But when I moved in I just noticed that I doesn't have a Virgin wall socket, so I can't connect. I try call a few times on 03454541111, to book an engineer but after a hour waiting it's disconnected me.

How I can book an appointment please.

0 Kudos
Reply
Bec_whit
  • 4
  • 1
  • 0
Tuning in
191 Views
Message 2 of 4
Flag for a moderator
Helpful Answer

Re: book a engineering

Join the club. I’ve had internet issues since upgrading to gig1 last week. I managed to speak to someone very helpful this morning but got cut off during the transfer over to technical teams and now can’t get back through. 

0 Kudos
Reply
Z92
  • 2.46K
  • 203
  • 392
Problem sorter
181 Views
Message 3 of 4
Flag for a moderator
Helpful Answer

Re: book a engineering

Ringing at 8am is the best time to try and get through. 

0 Kudos
Reply
palashmh
  • 2
  • 0
  • 0
Just joined
130 Views
Message 4 of 4
Flag for a moderator

Re: book a engineering

Hi, Is your problem solved? I am having the same issue here? Please let me know how did you solve the issue?

0 Kudos
Reply