Virgin Media Virgin Media Community

RKPSEP · ‎25-01-2023

I’m expecting a visit today between 8-1 to move line box into home- please can someone clarify they are coming?

newapollo · ‎25-01-2023

The tech should send you an sms to confirm they are coming and what they time they expect to arrive.

You should be able to track the appointment by signing in to My Virgin Media here: My VM.

Once you log in scroll down to Orders & appointments then click on View your orders. You can also view this in the My VM app.

Dave

I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
Problem solved? Click to mark as a Helpful Answer, or use Kudos to say thanks
The do's and don'ts. Keep the community welcoming for all. Please read the FAQ's

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali

See where this Helpful Answer was posted

newapollo · ‎25-01-2023

Hi @RKPSEP

The tech should send you an sms to confirm they are coming and what they time they expect to arrive.

You should be able to track the appointment by signing in to My Virgin Media here: My VM.

Once you log in scroll down to Orders & appointments then click on View your orders. You can also view this in the My VM app.

Dave

I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
Problem solved? Click to mark as a Helpful Answer, or use Kudos to say thanks
The do's and don'ts. Keep the community welcoming for all. Please read the FAQ's

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali

Virgin Media Virgin Media Community

Virgin Media Virgin Media Community

awaiting technician