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Chloeives97
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Wrong wall socket

My quick installation box has arrived and I’ve realised I have the wrong wall socket 

 

how do I go about getting the correct one? What do I need to do? 

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stabilo00
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Re: Wrong wall socket

Have a look if you have a brown box on an outside wall usually on front of property. If yes trace cable into house. Virgin records obviously says there has been a connection at some point.
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Chloeives97
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Re: Wrong wall socket

There is nothing on the outside of the property 

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stabilo00
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Re: Wrong wall socket

You need to ring and go through the long slog of getting a new connection pulled in then I am afraid. Believe 8am is best time.
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Chloeives97
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Re: Wrong wall socket

Perfect thank you 

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