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Tomgeo123
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Wrong power supply with Hub 4 - Customer service sent me a remote....

I received my Hub 4 on Saturday after moving into a new property but they supplied the wrong AC power supply and it won't fit. I've seen from other forums posts to contact customer service. I did this, they promised to send a new supply and instead I received a TiVo remote...

Does anyone know a power supply off Amazon or something to get me up and running whilst I try to teach the customer service team what a power supply is?

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Steven_L
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Re: Wrong power supply with Hub 4 - Customer service sent me a remote....

Welcome to the community @Tomgeo123 and thanks for taking the time to process on our forums.

 

I can see that my colleague has sent over a private message, to investigate this further for you. Please could you respond and we can get this started.

 

Regards,

Steven_L

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