on 19-11-2022 09:26
Received my new hub this Tuesday to set up after moving into a new property however the power source is the wrong one. It says should have a blue sticker and it just does not fit in. I have tried to call and couldn't get through and was waiting over 3 hours on live chat. Can someone please advise what to do???
on 21-11-2022 14:14
Hi Marloes_vR,
Thanks for your post and welcome to the community.
Apologies for the power supply issue, so we can get this replaced I've dropped you a PM.
The message will appear within the purple envelope icon.
Regards,
on 06-12-2022 11:32
Thanks for your cooperation over PM Marloes_vR,
I'm glad you are now able to get setup!
Do pop up if you have any future queries!
Take care,