Virgin Media Community

[AlfieRules]

I have just ordered my kit but I’ve accidentally mis typed my email address and so I haven’t received my confirmation email. How do I fix this pls? 

[Megan_L]

Hi AlfieRules, 

Thanks for using the forums to get your email amended and welcome to Virgin Media! This happens more often than you think and it's an easy thing to fix! I would be more than happy to look into this for you 🙂

I'm going to send you a PM in a second so I can go through some questions with you, before I do that I just want to add this link about setting up your online account once you're installed 👉 Managing My Account - It has some helpful information for new customers. 

PM incoming, speak to you soon!

Thanks,

Megan_L