Virgin Media Community

[Dazzer0_o]

Hi,

I can not currently get virgin media, there is some work planned near my house in July does this mean your services are coming????

[nodrogd · Accepted solution]

VM does a lot of other things than provide cable services to domestic customers. They also provide a lot of backhaul for mobile services. On one network this permit points to an Openreach DSLAM box, so this is likely to be either a business connection or related to mobile backhaul. Also the fact it is totally isolated would not point to network build, which would show as a different permit on every street corner.

[Dazzer0_o]

Oh well that sucks, thanks for the response

[Dazzer0_o]

Looks like i was right virgin have been pulling cables across my whole area. They have just layed a new duct out side of my house.

Could someone advise a timeline for activation?

[John_GS]

Hi @Dazzer0_o

Thanks for coming back to the thread. Great to hear about the cabling. I shall send you a PM to get some details from you

Best,

[John_GS]

Hi @Dazzer0_o

Thanks for joining me on PM and providing me those details, I've done the form for you now and one of the team will contact you within 10 working days.

Best,

[Dazzer0_o]

Hi, I never heard anything back in the end....

[Ilyas_Y]

Hey there @Dazzer0_o, thanks for reaching out to us.

I'm sorry that no response was given.
I have filled out the form again for you with the details found in the previous chat.
If any details are different, let me know and I'll invite you to a private chat where we can correct them.
Hopefully a response should be soon.

Kind regards.