Hello, I am the landlord of a property in Bournemouth. The tenants are changing and so I have done a check out report and seen the virgin installed with the cable completely above the driveway, causing a trip hazard. I reported this a year ago and the workman arrived with the incorrect tools, but assured me he would return to remedy it. Clearly he hasn’t.
Thanks for taking the time to get in touch - I am sorry that there has been an issue with the installation that has taken place. We can certainly take a look into this for you - if there is no active account or if you are not the account holder, we can chat with teh Area Manager to see if they can come and check this for you.
I'll pop you a Private Message so we can take some details about the property. Please look out for the purple envelope and pop me a reply when you can.
Glad all has been sorted for you - I've not had any updated either and it was on my list of things to chase this week actually so I do appropriate you popping back to let me know. I'll still contact the Area Manager to confirm with him that you're happy with the work.