Hi all, we are current virgin media customers. We have some old wiring coming from the external box, which is dangerously loose and needs removing. I have tried to call customer services to get this sorted, with no success. Please can someone suggest the best way to get this sorted? Thanks
In high winds it is hitting the house constantly and as half our house is covered in tiles, We are concerned that it could damage the tiles, worse still, a tile could fall on someone. We have small children.
wait for VM - it must be old as they would not do that today afaik - nothing above 1st floor and that looks higher - where does it after the tiles
how is it connected in the external box - you say 'old wiring' is it no longer used - if not you might be better or quicker removing it yourself - if is no longer used but connected to a splitter in the external box you need a termination cap