Menu
Reply
Em_S
  • 4
  • 0
  • 0
Joining in
243 Views
Message 1 of 5
Flag for a moderator

Will this NTL sockets work with quick start?

Just moved into a rented flat and it has an ntl box but looks like old satellite type connections coming out of it. Will I be able to connect using the quick start setup?

Theres also a few extra bit of cable don’t know whether they will help?

i have tried to attach a picture of the box. Any help would be greatly appreciated.😁

B8F5708E-3567-4CA1-BA8B-B8CC649C5741.jpeg

34A29050-14B3-4BFD-B346-4306322FDBA5.jpeg

0 Kudos
Reply
Christy_D
  • 1.3K
  • 193
  • 212
Forum Team
Forum Team
239 Views
Message 2 of 5
Flag for a moderator

Re: Will this NTL sockets work with quick start?

Hi there

Happy to assist you with this. That is definitely a Virgin Socket.

Will send over a private message to give some more advice. 

Thanks

Christy


Here to help! I'm a technician helping out whilst working from home. Find out more


0 Kudos
Reply
Anonymous
Not applicable
228 Views
Message 3 of 5
Flag for a moderator

Re: Will this NTL sockets work with quick start?

can't the advice me public? is it going to contain account/person info?
Can you summarize what other advice was needed?
Christy_D
  • 1.3K
  • 193
  • 212
Forum Team
Forum Team
193 Views
Message 4 of 5
Flag for a moderator

Re: Will this NTL sockets work with quick start?

Hi @Anonymous 

Yes I have to request this info privately. For me to check when the last previous account was active I have to request address details and cannot do this publicly due to GDPR.

By finding out this info for the customer this will determine on whether they are eligible for self install kit or need an install, and assist them with it. 

Thanks 

Christy


Here to help! I'm a technician helping out whilst working from home. Find out more


0 Kudos
Reply
Anonymous
Not applicable
161 Views
Message 5 of 5
Flag for a moderator

Re: Will this NTL sockets work with quick start?

@Christy_D thanks for the info. I miss understood the ops post. i though they had already ordered the quick start.
0 Kudos
Reply