Virgin Media Community

[Rhys2000]

I bought a package from the website and downloaded the VM app and logged in, it said on there that I had an engineer installation appointment, but a Quick Start kit got delivered, I'm not sure if it will work or not. How do I get an engineer to come fit everything? 

[jb66]

If you give the kit a go and it doesn't work you can call up and they will assist you 

[Beth_G]

Hey Rhys2000,

Welcome to the Community Forums and to Virgin Media 🙂

I'm sorry for our late response from here. Can you let us know how your installation went? Did you need an engineer to come and install your services in the end?

If you need anything at all feel free to give us a shout.

Beth