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chill1227
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Wifi not working.

I have just received my quickstart wifi box, set it all up as instructed and I am getting green lights on my box with no connection. 

Am I missing something and is there anything I can try to fix the issue? Really don’t want to wait till Monday for an engineer if I don’t have to. PS pictures 

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chill1227
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Re: Wifi not working.

It will not allow me to post photos 

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jbrennand
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Re: Wifi not working.

The Hub may not have been activated onto your account yet.

Call the equipment activation number on - 0800 953 9500 (option 3) – you will need the serial number/MAC address off the barcode sticker and also your account number, Call now but at 08.00 (Mon-Sat) or 09.00 (Sun) for the best chance of getting through quickly.

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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router +2 Airport Express's. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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