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MAFD32
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Wifi available in building number but not flat on checker

I'm moving into a new flat this month and I am checking the availability of broadband, it says the building number and the whole street have internet access but it is not available for my flat.

Surely, if it's already available in my building it should be possible to get it in my flat? Please help - I need internet access asap! Thank you in advance!

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VM-Jon
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Re: Wifi available in building number but not flat on checker

Hi there,

I am happy to take a look at this for you, I will send you a private message for some details. Thank you


Here to help! I'm an install manager helping out whilst working from home. Find out more


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MAFD32
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Re: Wifi available in building number but not flat on checker

Would someone else be able to help me with this please? Ive had no response from Jon?

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jbrennand
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Message 4 of 6
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Re: Wifi available in building number but not flat on checker

@VM-Jon 

I have flagged him - may be out of course.

Did you look in the PM "purple envelope" at the top right of the page for the promised message ?


--------------------
John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router +2 Airport Express's. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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VM-Jon
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Re: Wifi available in building number but not flat on checker

Hi,

Thank you, I did reply so I’m not sure what happened there, please accept my apologies.

I have asked that you’re building be released as it looks serviceable. This will take about five days. Once this is done one of the team will contact you to arrange an installation for you.

thank you

Jon

 

 


Here to help! I'm an install manager helping out whilst working from home. Find out more


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MAFD32
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Re: Wifi available in building number but not flat on checker

Thanks Jon, much appreciated.

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