Virgin Media Community

[mjrout94]

I purchased a Wi-Fi deal  last week and selected the install date of Monday 6th February 2023. that date has came and gone and I have not had any delivery or note from a delivery driver saying they had missed me.

I also don't seem to have had any email updating me of any delays or issues that have happened. 

Many thanks,

Mike

[VM-Jon]

Hi @mjrout94 

Thank you for reaching out to us here, welcome to the community.

Please accept our apologies for the difficulties you are having, I would like to take a look at this for you and see what I can do to help. In order to do so I will need a little bit more detail so I will send you a private message.

Thank you

Jon