3 weeks ago
Hi I have WiFi connection to the hub but no internet secure help?
Is the WAN cable (white co-ax) connected to the rear of the Hub and the wall connector ?
2 weeks ago
Thanks for your post and welcome to our community.
I'm very sorry for the delay in getting back in touch, we have been busier than normal.
I can appreciate having no internet must have been frustrating. I've checked the back end of things from here and can see we've been to sort this since you posted though.
Is everything working at the moment?
Do let us know if you need anything else.