I wonder if anyone can help my WiFi is poor is both bedrooms so virgin have sent us two WiFi boosters I have attached the smaller booster through Ethernet port on back of hub and in to the smaller booster plugged the big booster in to the wall and have followed all the instructions and when I go on the app when I get to the end and it takes a few minutes to switch the booster’s name and password to the same as the hub it’s says somethings gone wrong here. Please can someone help I have been trying to do this for nearly 10 hours now
Try to keep them separate so do not clone the modem,you have the small 1 plugged now wait 5 mins get the bigg booster in the same room wait 5 mins hold the sync button on big booster approx 5-10 secs.wait.
Once paired place at plug socket on landing area NEVER IN A WI DEAD SPOT.
you can also broaden your wifi range.
192.168.0.1 on Google page,
Enter the 8 numbers on base of modem,
Then go to advanced settings wireless,
At the bottom disable smart wifi,
Change 5g to manual 20/40/80 and channel 44,
Change 2g to manual 20/40 channel 11.
Hope this helps
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