Virgin Media Virgin Media Community

stuandjan1966 · ‎17-10-2022

Does my first WiFi Pod need to be cabled directly to the Hub?

newapollo · ‎17-10-2022

Hi @stuandjan1966

No, it doesn't need to be cbaled into the hub.

You can place it in a mains socket anywhere in your proeprty. However best to try it in the same room as the hub first. They can take up to 24 hours to start working correctly, but the lights should stop flashing after a cou-le, of minutes which means it's paired. You can then move it closer to your blackspot

EDIT - check this link

https://www.virginmedia.com/support/help/check-services/wifi-pods/setup/start

Dave

I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
Problem solved? Click to mark as a Helpful Answer, or use Kudos to say thanks
The do's and don'ts. Keep the community welcoming for all. Please read the FAQ's

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali

See where this Helpful Answer was posted

newapollo · ‎17-10-2022

Hi @stuandjan1966

No, it doesn't need to be cbaled into the hub.

You can place it in a mains socket anywhere in your proeprty. However best to try it in the same room as the hub first. They can take up to 24 hours to start working correctly, but the lights should stop flashing after a cou-le, of minutes which means it's paired. You can then move it closer to your blackspot

EDIT - check this link

https://www.virginmedia.com/support/help/check-services/wifi-pods/setup/start

Dave

I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
Problem solved? Click to mark as a Helpful Answer, or use Kudos to say thanks
The do's and don'ts. Keep the community welcoming for all. Please read the FAQ's

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali

stuandjan1966 · ‎17-10-2022

Thanks for that very helpful😎

Do you by any chance know anything about Volt? I am on Volt350 (it started today) and it seems to be working (measured 386Mbs @ Hub) However I thought this would also speedup ethernet connected devices but I am only measuring 68Mbs on ethernet connected PC. Any advice gratefully received.

Stu

Adduxi · ‎17-10-2022

Are your Ethernet devices wired directly to the Hub?

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

stuandjan1966 · ‎17-10-2022

Yes, have rebooted several times, checked ethernet adapter firmware etc but same speed as before upgrade.

Adduxi · ‎17-10-2022

Is the adapter set to 1000 full duplex? It may be the adapter is only running at 10/100?

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

stuandjan1966 · ‎17-10-2022

The adapter is only running at 10/100 have to try to find out how to change it, thanks for that.