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Whole road has access to VM except my house!?

Hi,

Every house down my road is listed to be able to receive Virgin Media when you check to see if you can get the service except mine. I have the little Virgin Media access hole outside my property and I have contacted Virgin Media loads of times and they even sent an engineer to check once who I spoke and he said nothing is wrong but for some reason the website says I still can't get Virgin media. Please can someone look into this and finally resolve it - I have been wanting to sign up to Virgin Media for months now but it seems it's a situation where the 'computer says no' so I can't get it. 

 

Thanks,

 

M

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Re: Whole road has access to VM except my house!?

Hi there.

Happy to assist you with this.

I'll pop you a private message to take a look into your address and see what we can do to help.

Many thanks for your post.

Christy


Here to help! I'm a technician helping out whilst working from home. Find out more


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Re: Whole road has access to VM except my house!?

.


Here to help! I'm an install manager helping out whilst working from home. Find out more


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Re: Whole road has access to VM except my house!?

Thanks Christy. How do we move forward with this?
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Re: Whole road has access to VM except my house!?

Ok thanks.

Look forward to hearing from you - hopefully we can get this resolved!
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