on 06-05-2023 20:16
Evening, does anyone know where I can purchase one of these? Unfortunately the cat brought a live rat into the house and it has proceeded to chew through my cable that splits between the hub and virgin box. Thanks.
on 06-05-2023 20:51
Officially you have to get them through VM.
on 06-05-2023 21:13
@Flocat38 You will need to call it inas a fault.
The numbers to ring are 150 free from a VM mobile or landline, or 0345 454 1111 from any other phone (chargeable as standard UK landline phone no.).
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Please read the FAQs
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
on 09-05-2023 11:35
Hi Flocat38, thanks for the message and welcome to the forums.
I have looked into this and can see that you have managed to get this sorted.
Please let me know if you require any further assistance?
Kind regards, Chris
on 09-05-2023 11:56
Nicely done that cat managing to both catch the rat and bring it in alive.
https://www.amazon.co.uk/electrosmart-Cable-CATV-Broadband-Splitter-White/dp/B003ANFBPI - £4.99
https://www.ebay.co.uk/itm/331580453256 - £3.99
I'm not sure why that splitter looks so fancy or what the story is with the multiple cables going out of it though - if all you're doing is splitting one coaxial cable into 2 that's all you need.