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Where is my sim card?

Hi there,

I just got my hub to settle internet at home.

I will have to wait few days for that as I am still living in the old house and I will be moving in few days.

But in the meantime, I am waiting for my Simcard. I did the contract for 18 months first for the quickstart of internet and access to wifi in the new place, and I had been offered to get as well the sim card. I thought it was worth it, but now I don't have the sim card yet or any email letting me know when it will arrive. Could anyone tell me what to expect, please?

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