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LeaRod
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Where do I purchase another Mesh Hub4?

on ‎01-01-2023 13:04

Is there any provision to buy another Mesh Hub 4 to use it as an extender? 

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jbrennand
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Re: Where do I purchase another Mesh Hub4?

on ‎01-01-2023 14:03

Short answer is No its not a Mesh system. Even if you could - you shouldn't as the Hub4's wifi is poor.

However - there are lots of other options you can do. What "exactly are you trying to achieve ?

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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 1 WiFi, 1 on PA) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's. On 250Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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Matthew_ML
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Re: Where do I purchase another Mesh Hub4?

on ‎03-01-2023 14:40

Hey LeaRod, thank you for reaching out and to answer your question are you looking to buy a 3rd party router for example?

Are you having some signal issues?

If so we do have some WIFI pods.

The best way to get a pod order is download the Virgin Connect app, from here do a scan.

If the scan picks up that you need a pod it will allow you to order some.

However they can be chargeable depending what package you on.

They are free on Volt, 1GB or Oomph bundles. 

Please let me know how you get on. Thanks 

Matt - Forum Team


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