a month ago
Unfortunately I accidentally dropped my Super Hub 3.0 and it is now internally damaged and is no longer functional. Is there a place where I buy another one?
You need to contact VM, report it as a fault and they will send a new one out to you. Don’t be tempted to buy one off eBay or similar, they won’t work.
You can't buy a new one, but Virgin will replace it, just call tomorrow (if you can, call as soon as they open at 8am to avoid call queues)
Can you please give me a number? I can't find one on the hub itself...