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When is Virgin going LIVE

Stephen93
Up to speed
Spoiler
Virgin cables were layed back in May this year by Svella Connect, then nothing until this month Sept, not digging channels etc,. But pulling the grates up to insert cabling,

I asked if this was Virgin Media, he said yes & they were a different company, also asked when it will go LIVE, he said 4 months the whole estate, very strange as I had an email a few weeks back from Virgin Community Support who said it would be the end if Sept’23 she even gave me the cabinet number that will feed our connection, mixed messages,

 I suppose I’ll get flyers in my post box when it eventually is up & running, 
2 REPLIES 2

Steven_L
Forum Team
Forum Team

Hey Stephen93,

Welcome back to the community and thanks for taking the time to post.

I would be able to check this with our expansion team, to see if they can provide any further updates on when your area will be connected, I would however need to take some details via private message to be able to do this, I will drop the private message over and if you want me to look into this, please just reply with the requested information.

Kind Regards,

Steven_L

Steven_L
Forum Team
Forum Team

Thanks Stephen93, I have passed this onto the team and we will be in touch as soon as possible with any updates.

Kind Regards,

Steven_L