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Derwentmailman
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When and How is a Site Survey arranged?

Looks like I am moving in on Friday this week.  I have already asked a while back re my likely installation and possible routing on cables to the outside omnibox from the outside T in the pavement the other side of my boundary wall in

NEW HOME 

I've seen many posts referencing a site survey being done.  Quickstart is not an option as this would be a new installation, so

Q1)  Is a site survey only arranged before phase 1 (the external connection to the omnibox) if the customer requests it or does Virgin automatically set it up for you in the ordering process where there has not been a previous installation at the property?

Q2)  And if it is down to me to request such a survey how do you go about it?

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jbrennand
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Re: When and How is a Site Survey arranged?

Have you tried the Pre-installation and Delivery team - they may have more info?

On.. 0800 052 1734

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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router +2 Airport Express's. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
Derwentmailman
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Re: When and How is a Site Survey arranged?

Thanks will try this number before I place any order
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