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What is the current default login page on the Hub3 after factory reset?

The default login page on the Hub3 router used to be "First Installation Page" after factory reset. Has this changed as now it does not  go to this page which asked to change the password and ssid?

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Alessandro Volta
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Message 2 of 11
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Re: What is the current default login page on the Hub3 after factory reset?

If you get the following page it hasn't been factory / pin hole reset.

Router-Status-01

 

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Mike Robinson
Semi-Retired Aircraft Engineer & Computer Based Training and Learning Designer for many of the world's Military Arms.

My Broadband Ping - Mike Robbo
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Re: What is the current default login page on the Hub3 after factory reset?

Thanks for response. It has been a factory/pin hole reset. That's why I have to ask.
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Re: What is the current default login page on the Hub3 after factory reset?

I've unplugged, left for 5 minutes, and held pin for 20 seconds and not getting first installation page.
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Alessandro Volta
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Re: What is the current default login page on the Hub3 after factory reset?

Try this exact method to carry out a factory reset on the Hub …

DO NOT DO THIS if the password on the base of the Hub is not legible or missing.

disconnect all unneeded ethernet cables from the rear of the Hub.

With the Hub Powered on use a paperclip or similar (I use a mobile phone SIM Slot tool) and do a pinhole reset.

Depress the pinhole switch for a timed 60 seconds then release.

DO NOT reboot the hub but allow it 5 to 10 minutes for it to boot itself up.

Once a steady white and no other lights are illuminated check your system again.

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Mike Robinson
Semi-Retired Aircraft Engineer & Computer Based Training and Learning Designer for many of the world's Military Arms.

My Broadband Ping - Mike Robbo
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Message 6 of 11
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Re: What is the current default login page on the Hub3 after factory reset?

Again thanks for response Mike, I done exactly as you said and the same result, it will not go to "first installation page"

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Message 7 of 11
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Re: What is the current default login page on the Hub3 after factory reset?

Not sure what the first installation page is - what are you expecting it to look like?  Is it what you see after first activating a new hub?

Do you see the page that Mike posted - that's what you should see


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John
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My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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Message 8 of 11
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Re: What is the current default login page on the Hub3 after factory reset?

The first installation page used to appear after factory reset and it offered what language was to be used and offered to change the router login password and the wifi password. My question was - has this changed ?

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Re: What is the current default login page on the Hub3 after factory reset?


@mise2982 wrote:

The first installation page used to appear after factory reset and it offered what language was to be used and offered to change the router login password and the wifi password. My question was - has this changed ?


OK cant help with that I have never had a Hub3 😎


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John
--------------------

My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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Alessandro Volta
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Message 10 of 11
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Re: What is the current default login page on the Hub3 after factory reset?

No, the new / post reset page hasn't changed.

Try the reset from within the Hub > Admin > Reload & Reboot > Restore Default

 

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Mike Robinson
Semi-Retired Aircraft Engineer & Computer Based Training and Learning Designer for many of the world's Military Arms.

My Broadband Ping - Mike Robbo