I have not been sent my welcome email and as such do not have my account number or area code. I know phone lines are busy and don't mind waiting, but I can't seem to get in the queue?
I will send you a private message to see if i can help.
Here to help! I'm a technician helping out whilst working from home. Find out more
Please Pm me your first line of address and postcode. I will take a look for you.
If I've helped in any way, please give me Kudos and mark my response as a helpful answer!
Fancy £50 off your bill? Ask me how and you might just get it!
I am a serving Field Technician at Virgin however all responses on here are based on my experiences in the field alone and my own equipment at home and should be taken as such