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Jbishop90
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Welcome email not received

Hello. I received a confirmation of order email a few weeks ago when I placed a self install order and signed up for the service. Our delivery day is supposed to be today however i haven’t received a welcome email with contract or account name etc to able to track online. I have an order confirmation number if that helps. Thanks

 

 

[MOD EDIT: Subject title changed for clarity]

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Christy_D
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Re: Welcome email

Hi there

I'll pop over a private message to take some details and we'll look into this for you.

Thanks

Christy 


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