Want to praise my technician.

[mda99das]

I think credit is due when it is due, and on these forums you don't tend to hear of praise, but I would like to send an email to management to pass on my gratitude. I was supposed to get a feedback form from VM but have not received it.  How to I go about doing this?

[VM-Jon]

Hi @mda99das ,

Thank you so much for reaching out, it’s fantastic to hear that you have such great feedback for our technicians. We know they work really hard and really do appreciate it when our customers let us know.

if you could post your feedback here I will be sure to pass it along. Please include their Tech ID if you have it, failing that please send me a private message and we can pick it up there.

thank you again 😀