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Want internet at a second address, do I need to use a different email?

Joining in

My mom is moving out of my place into her own, she needs internet there and wants me to deal with the network/account. 

Already have virgin at my current place, can I add a second address to my account or do I need to use a new email and basically "start from scratch" ? 


Problem sorter

Hi @RayKay ,

Welcome to the community, thank you for reaching out to us here.

Each address will need its own separate account, account number and email if you wish to create online accounts. We cannot link two accounts under the same address.

I will send you a private message for a little more detail if you would like our support in getting your mum up and running.

thank you again


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