start outside and look for the external wall box - 6" square ish usually on wall facing road or pavement - brown or grey usually - follow any cables that come from it and go inside - if there are non look inside opposite external box as they may just have drilled through wall - as said it may just be a cable rather than an internal wall box
if you find a cable you need one of these to attach the cable that came with the quick start kit
The wall socket in my flat is behind the front door, but it is not near an electrical outlet. I am unable to charge my new Panasonic wireless phone and connect to the phone line at the same time.
Can I please have an Engineer move this little phone connection line near to the Hub, please?
All connectivity including an electrical out is there for a new wireless phone setup.
always better to start your oen thread as posts get missed when added to an existing thread
not sure what you want moving - the phone socket or the internet wall socket - either way it will cost you £99 as a non fault call out which they are just starting to do again but there is a backlog so it may be a while
at £99 i would think there are cheaper solutions you could find - an extension socket for the phone or a mains extension cable