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Dragonfly1
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Wall socket

thumbnail.jpgHi there

I've just received my quick install package after a long delay and now can't plug it into the wall socket - the socket and connector do not match!  Can anyone shed any light on this?  The previous occupiers had Virgin broadband.  I removed the case to get a closer look.

 

 

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sayekm
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Re: Wall socket

There is normally a rectangle shape isolator or splitter box behind the white cover. You don't need that as its a very old setup.

Your quickstart cable comes with a inline isoloator.

You need a female F-connector. You can buy one from any DIY shop if you want the VM service quickly.

Other option would be call VM and book engineer that would be about a week waiting time.

Connector.jpg

 




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Dragonfly1
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Re: Wall socket

Thank you.  All sorted now.

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