Menu
Reply
Highlighted
  • 2
  • 0
  • 0
Just joined
613 Views
Message 1 of 4
Flag for a moderator

Wall socket

Hello,

I an trying to set up my virgin box as I have done before however I've always had the virgin media wall socket. 

In this new place there is a quadruple socket with sat1, sat2/q, tv and radio which do I plug it into? 

Thank you 

0 Kudos
Reply
Highlighted
  • 15.12K
  • 1.66K
  • 3.45K
Very Insightful Person
Very Insightful Person
606 Views
Message 2 of 4
Flag for a moderator

Re: Wall socket

If you have one of these (or similar):

Standard communal antenna outletStandard communal antenna outlet

Then you don’t have a Virgin connection & need a manned install. These connections likely go to the distribution board for a communal antenna system, usually on the roof. They are nothing to do with Virgin.

VIP pack with VIVID 350. Freeview/Freesat HD, Virgin Mobile, Tesco Mobile. Cable customer since 1993

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos
Reply
Highlighted
  • 2
  • 0
  • 0
Just joined
602 Views
Message 3 of 4
Flag for a moderator

Re: Wall socket

Yes thats the kind I have. 

I see I thought it would be possible to work through those ports. Okay I'll need a manned set up then 

0 Kudos
Reply
Highlighted
  • 6.04K
  • 444
  • 1.04K
Hero
591 Views
Message 4 of 4
Flag for a moderator

Re: Wall socket

That's an Integrated Reception System (IRS) faceplate to which VM sometimes provides service since last year. Try and connect to the TV socket, if it doesn't work you need a manned installation.

--
Hub 3.0, TP-Link Archer C8, TP-Link TL-SG1008D 8-port gigabit switch, V6
My Broadband Ping - Roger's VM Broadband Connection
0 Kudos
Reply