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Wall socket query

mainsworth92
Joining in

Hey peoples

 

Just ordered the self installation for the 1gb internet as said was good to go on the website when ordering.

 

A bit paranoid about the wall socket issue, we've only got these? Are they going to be compatible or should I call when the kit lands? Sorry for the mess we're in the middle of works!

 

20221211_132058.jpg20221211_132107.jpg

 

 

 

Cheers!

4 REPLIES 4

Adduxi
Very Insightful Person
Very Insightful Person

The Quickstart cable is just a push fit onto the screwed outlet on the isolator in your first picture.  If all is well the Hub should work, however bear in mind the cable might be disconnected in the street cabinet.

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Kain_W
Forum Team
Forum Team

Hi mainsworth92,

Thanks for your post and welcome to the community.

Apologies for any confusion, can I ask when is your installation?

Let us know,

Kain

Hi Kain

 

It's all good, self start came today and it connected to what was there already so all up and running. I just need a super long ethernet now to get upstairs haha.

 

Cheers!

Hi mainsworth92

Thanks for coming back to the thread.

Glad to hear all sorted 🙂 keep us posted if you need further assistance

Best,

John_GS
Forum Team


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